Credentials
Who you’re dealing with
Registered NDIS provider
Provider registration No. 4053607206. We accept NDIA-managed, plan-managed and self-managed orders.
ATSA member
Joy Ours is a member of ATSA, Assistive Technology Suppliers Australia — the national industry association for assistive technology suppliers.
Registered Australian company
JOY OURS ELDERCARE ADVISORS PTY LTD, trading as Joy Ours · ABN 86 689 308 192.
Clinical know-how
Founded by a registered nurse and a product specialist; we work alongside OTs and allied health professionals.
Two showrooms
Melbourne: 67 Hamilton Pl, Mount Waverley VIC 3149 · Adelaide: 33 Raglan Ave, Edwardstown SA 5039
Consumer protections
Our policies sit alongside your rights under the Australian Consumer Law, and we handle personal information in line with the Privacy Act 1988 (Cth).
Transparent quoting
Every price is confirmed by our team on a formal quotation, with its terms and validity period stated.
Need a copy of a certificate, our insurance details or supplier documentation for your organisation’s onboarding? Our team will send it.
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