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Registered NDIS provider · No. 4053607206

Funding · Australia-wide

Ordering with Private & insurance

You do not need funding to buy from us. Pay by card or bank transfer, try selected equipment first, and ask for a tax invoice you can claim from private health insurance where your policy covers aids and appliances.

How it works

  1. 1.Choose or askSearch the range, visit a showroom, or tell us what you need and we will suggest options.
  2. 2.Confirm the priceWe confirm stock, delivery and the final price before you pay.
  3. 3.Delivery and set-upDelivered, assembled and explained, Australia-wide.

Who we invoice

Tax invoice
Every order comes with a tax invoice showing GST, ready for your insurer if you are claiming.

Questions

Will my health fund pay?

That depends on your policy. Many extras policies cover some aids and appliances. Check with your fund before you order.

Can a business or facility order?

Yes. Aged care homes, clinics and retailers can order on account; see our distributor portal.

Eligibility and approval are decided by the scheme, not by Joy Ours. For the scheme’s own rules see privatehealth.gov.au .